CUSTOMER COMMENTS

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"I've known Dan for many moons now, and have ordered loot from him on several occasions. I will definitely be ordering more RPG items in the future because his product/quality descriptions are accurate, he ships fast, and he's packaged each of my shipments carefully so that the goods have all arrived in perfect condition. I've also emailed him a number of times about products and post-order status reports, and I've always received prompt replies. The Hero Factory is my #1 source for online RPG booty!"
  Johnn Four, Publisher, Roleplaying Tips Weekly
  Dragon Columnist
  Author, GM Mastery: NPC Essentials

"Thanks for being the lowest price on the net for what I was looking for. This will definately get me to shop with you again."
D. Page, Springfield, MO.

"Just mailing to say that I have received my books, and to thank you for the swift manner in which you processed my order. I was worried about placing an order so close to Christmas, and with the postal chaos that generally goes hand in hand with the holiday, I knew there was a risk of waiting forever for my order to arrive. I was both surprised and delighted to find the books waiting for me when I arrived home yesterday. I have found you and your staff very professional and courteous, and your products very competitively priced. I have absolutely no reservations in recommending you to all those who I know who purchase gaming material via the Internet. It has been a pleasure doing business with you. Thank you very much."
C. Creed-Healy, Ireland

"I received my merchandise in a very timely manner and everything was exactly how it was described. Communciation was excellent! Will use again, many times. I highly recommend!"
G.Parker, Louisville, KY

"WOW! Exactly as described!! Will purchase from again! A++++++ THANX!!!"
J. Vanderstow, Crystal, MI

"The Hero Factory is AWESOME! I have asked for out of print items about 5 times over the past 2 years. Each time, they have found what I wanted in excellent mint condition and at a beyond belief price! I recommend them to all my other gaming fans!"
D. Clark, Miami, FL

"Great seller - shipped fast, excellent books! A+++"
A. Campbell, Lindenwold, NJ

"Hi! I've received the book at home! Wow! This is speed!!!! Thank you very much, your link is in my favourites forever!!! :D"
C. Bernal, Spain

"My order has arrived and I could not be happier! The products were in better condition than described and are exactly what I was looking for. Thank you again for offering such an incredible service, and I will certainly purchase from The Hero Factory in the future."
A. Weber, Long Beach, NY

"Timely shipping, excellent communication - THE BEST!"
J. Combs, Tulsa, OK

"Just wanted to state that I received the City-State yesterday and boy does everything look great! Thanks again for making such items available for such a reasonable price. Looking forward to doing business again."
B. Johnson, McLean, VA

"Terrific seller! Books in excellent shape!! Great communication!! BUY from them!"
P. Wray, Towson, MD

"I just want to say thank you for the speedy placement of my order, and the quality of the books. And the continual patience over numerous questions and requests. I am very glad to have met you and your company, and I am sure I will be doing buisness with you again. Anyways, just want to thank you for the great service."
D Amann, Kimberling City, MO

"Completely satisfied. Will buy from again! A+"
M. Slapkowski, Lake Panasoffkee, FL

"Thank you for going the extra mile, There are not too many on-line sellers like you that really care about their customers."
C. Carter, Salt Lake City, UT

"Thank you for your fast response. I have been looking for this book at no avail around town and could not find it anywhere. This really made my day to find it at your site. I will no doubtly visit it again."
T. Morgan, Round Rock, TX

"Exactly what I expected. Great stuff!! Awesome!"
D. Fuller, North Pole, AK.

"Responsive sellers who ship swiftly and package carefully! Wonderful communication and quick shipping. I'll come back!"
R. Winston, Carrboro, NC.

"Great store. Item in perfect condition, even honored special packaging request!"
W. Hursman, Aloha, OR.

"Fast Shipping! Excellent Communication, packaging, and product! Highly recommended!"
J. Howard, Gainesville, FL.

"I have to commend your service. My book arrived in a timely fashion and was in perfect condition; thank you!"
C. Smith, San Diego, CA.

"Super fast shipping, great item, super packaging, friendly service. A +++++++++"
J. Nelson, Parrish, AL.

"The products available, especially out-of-print products, are great! There are a lot of hard-to-find games available. The older gaming materials are uniformly in good shape, and they are shipped quickly. I will buy from the Hero Factory again!"
E. Stone, Chicago, IL.

"Thank you so much for your immediate response. My brother, for whom the materials were purchased, was ecstatic as the items brought back many great memories of when we were teens. Thank you for helping my sons put a smile on their uncle's face. I am looking forward to placing future orders with you."
C. Matias, Brooklyn, NY.

"I would just like to say thanks for my order. It arrived yesterday and was just what I had hoped. Thanks again for the prompt and courteous service, I look forward to dealing with you again in the future."
J. Sharpe, Albany, GA.

We have customers in every state in the US, and in countries all over the world, including:

Australia
Belgium
Brazil
Canada
China
Cypress
Denmark
Finland
France
Germany
Greece
Hong Kong
Iceland
Ireland
Israel
Italy
Japan
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
South Africa
Spain
Sweden
Switzerland
Taiwan
United Kingdom

If you would like to leave a comment about us, click here.

Dan Owner/Manager Customer Service	Matt Product Specialist	Paige Reality Check

Thank you for choosing The Hero Factory for your gaming needs!